Terms and Conditions

Your rights

bellatisport.com is a CH (SWITZERLAND) based company and complies with CH (SWITZERLAND) consumer law including the Distance Selling Regulations. This means that shopping with BELLATISPORT.COM is safe. You won't get ripped off, you'll get your parts and we'll sort out any problems you have. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

Changes

If we decide to change our Terms and Conditions, we'll post the changes on this page so that you're always aware of what information we collect, how we use it and under what circumstances we disclose it.

Ordering

When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order and an Order ID: this email will only be an acknowledgement and will not constitute acceptance of your order. By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.

Site usage

bellatisport.com disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

Ownership of information

bellatisport.com website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with bellatisport.com or where bellatisport.com has expressly requested the process.

Accuracy of information

We put a lot of time and effort into describing and photographing the products we sell using manufacturer's websites, catalogues, our own photography and our own descriptions of the products. Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn't correct. If you've purchased something based on a picture or description on the website which turns out to be incorrect we'll happily replace or refund the product.

Pricing liability

All prices listed on bellatisport.com are correct at the time of entering. Your credit card will be charged at the point of shipping or when the goods are ready to be dispatched. If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on bellatisport.com is incorrect for any reason, we will email you to inform you that we have not accepted your order, and shall refund any amount already paid to us.

Restitution / replacement

Typically we do not accept restitutions of products due to ordering mistakes (frames, bicycles, clothes, etc.). bellatisport.com accepts goods restitution only upon previous agreement (write to info(at)bellatisport.com), within 5 days after receiving the goods, with original packing and not used material. Should the restitution be accepted the net price will be refund, deduced the postal fees sustained for sending and receiving back the goods. In case of goods replacement the shipping costs will be charged to you.

Warranty

bellatisport.com is responsible of the warranty for all your acquired products. Some products rely on an international warranty and therefore you can apply the warranty to any local reseller. For products not covered by international warranty bellatisport.com remains your contact point in order to apply the warranty. In this case you need to return the goods, upon previous agreement, for the replacement or repair.